Privacy Policy
Last updated: February 10, 2026
1. Introduction
Bricqs (“we”, “us”, or “our”) is committed to protecting the privacy of our users and their end participants. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our engagement and gamification platform (“Service”).
2. Information We Collect
Account Information
When you create an account, we collect your name, email address, organization name, and billing information. This information is necessary to provide and manage our Service.
Campaign & Engagement Data
We store the campaigns, engagements, and content you create using the Service. This includes quiz questions, challenge configurations, reward settings, and any media you upload.
Participant Data
When end users interact with engagements created on our platform, we may collect session identifiers, responses, scores, participation records, and engagement analytics. The specific data collected depends on the engagement type configured by the account holder.
Usage & Technical Data
We automatically collect certain technical information including IP addresses, browser type, device information, pages visited, and interaction patterns to improve and secure our Service.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and manage subscriptions
- Compute scores, leaderboards, progression, and rewards for engagement participants
- Generate analytics and insights for campaign performance
- Send service-related communications and updates
- Detect and prevent fraud, abuse, and security threats
- Comply with legal obligations
4. Data Sharing & Disclosure
We do not sell your personal information. We may share information in the following circumstances:
- Service Providers: We work with trusted third-party service providers who assist us in operating our Service, including hosting, payment processing, and analytics
- Account Holders: Participant data collected through engagements is accessible to the account holder who created the engagement
- Legal Requirements: We may disclose information when required by law, legal process, or governmental request
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
5. Data Retention
We retain your account information for as long as your account is active or as needed to provide the Service. Campaign and participant data is retained according to your subscription plan settings. You may request deletion of your data at any time by contacting us.
6. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure access controls, regular security assessments, and monitoring. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Cookies & Tracking
We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage patterns. You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of the Service.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Request data portability
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at hello@bricqs.ai.
9. Account Holder Responsibilities
If you use our Service to create engagements that collect data from end users, you are responsible for providing appropriate privacy notices to those users and obtaining any necessary consents. You must ensure your use of participant data complies with all applicable data protection laws in your jurisdiction.
10. Children's Privacy
Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete that information promptly.
11. International Data Transfers
Your information may be processed and stored in countries other than your country of residence. We take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy regardless of where it is processed.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised effective date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at hello@bricqs.ai.